Purchasing any flower preservation frame means you agree to the following:
Deposit and Payment. The first payment for floral preservation is a non refundable booking deposit of 100% of the total order. This initial payment by Client is required to reserve Vendor's preservation capacity. Vendor may limit bookings at its discretion. The balance of payment(s) will be agreed upon by Vendor and Client and will be payment in full at time of signing Order.
Submission. Client is responsible for shipping flowers to Vendor within three (3) days after the Event or dropping flowers off within 7 days of the event.
Completion Timeline. The typical turnaround time for flower preservation is 4-8 months. For frames larger than 18x24 inches, completion may take up to 12 months. Delays due to Clients failure to timely respond to Vendor inquiries will extend delivery accordingly.
Artistic & Natural Variations Client agrees that pressed/preservation quality may vary by flower type, freshness, and color. Pressed or preserved flowers may lighten, darken, or fade over time: Client understands and agrees such natural changes are expected and are not defects arising because of Vendor's handling, storage or creation of the pressed/preserved arrangement.
Custom Work & Refunds. Vendor will not begin designing Client's preservation or pressed arrangement until all payments have been made per payments have been made per Paragraph 9(c) of this Agreement. Custom pressed-flower pieces are non-refundable once design work has begun, or if materials to create the arrangement have been ordered. If Client cancels the preservation/pressing order within seven (7) days of placing the order, Vendor will refund amounts paid.
Communications. Vendor will communicate with the contracting Client by email. If flower preservation/pressing is purchased as a gift, Client must notify Vendor if Vendor may communicate with the recipient.
